Return Policy

At La Rose we want to make sure you are happy with your order. If for any reason you are not satisfied, you can return the product according to the guidelines below.

1. Return period

• You have the right to return your order within 14 days of receipt without giving any reason.

2. Conditions for returns

• To be eligible for a return, your product must be unused and in its original condition, including all tags and packaging.
• Some products cannot be returned for hygienic reasons, such as: jewelry, bodysuits, etc. This is clearly indicated on the product page.

3. Return procedure

• Send us an email or fill out the contact form to report your return. Please include your order number and the reason for return.
• Once your return request has been approved, you will receive instructions on how to return the products.
• You can return the product to Laan van Waalhaven 139 A
  2497GK The Hague . Please ensure that you pay sufficient postage for the package.

4. Shipping costs

• The costs for returning the products are at your own expense, unless the product is defective or does not correspond to the description.
• In the event of a defective product or incorrect shipment, we will reimburse the return shipping costs.

5. Refund

• Once we receive and inspect your return, you will receive an email confirming your refund.
• Refunds will be processed via the original payment method within 14 days of return approval.

6. Exchange

• At this time we do not offer a direct exchange service. If you want a different item, you will need to return the current product and place a new order.

7. Questions

• Do you have any questions about our return policy or the return process? Feel free to contact us. We are happy to help you!